Pantex Blog

Occupational Health Services staff at both CNS sites perform a wide array of services to support employees’ physical and emotional health.

Occupational Health Services employees may not typically be viewed as “front-line workers” for Pantex’s mission, the people who are part of this team embody the site’s purpose just as much as the protective force or technicians working the line. They’re part of a team that has served Pantexans for decades.

“Pantex is now the longest-running accredited clinic in [Accreditation Association for Ambulatory Health Care] in the history of DOE facilities being audited,” Morris noted.

Having cared for employees’ health since the 1970s, employees might be surprised at the incredible range of services today’s clinic provides. They perform hundreds of physicals each month, on top of on-the-job injuries, job-transfer physicals, and hew-hire physicals. Morris regularly meets with Human Resources staff to project the number of those pre-employment physicals so his team can appropriately staff to address the demand.

“We have been able to give HR eight empty slots per day,” he said. “We fill the rest with reschedules, follow-up appointments, etc. On any given Monday, we could have 50 [return-to-work approvals],” Morris said. “Our case managers are really good at triaging those and flowing them to the providers. We get lots of calls with people asking, ‘I’ve got a headache. Do you have ibuprofen?’ And, we do –– we’ll take care of those things.”

Morris compared OHS to an urgent-care facility in town, stating that people may come in and say things like, “I’m having chest pains. Can you check me out?”

Such instances call for urgent action.

“About once a month, we will see somebody in [atrial fibrillation] or having a heart attack, and we’ll send them to the emergency room,” Morris said.

Not every request, though, is predictable.

“We got a phone call last week: ‘Do you guys do pregnancy tests?’” Morris recalled.

The answer?

“We never have before, but we will if the person needs a medication or medical test that may interfere with, or be a risk to a pregnancy.”

Luckily for Pantexans, challenges don’t intimidate OHS clinic staff.

“Professionally, [the benefit of the clinic is] the urgent-care aspect,” Morris said. “If you have a stuffy nose, you don’t have to suffer through it, and don’t have to go home and take

Take 5 minutes to learn about Elizabeth B., a Pantex senior administrative assistant. This article details her role at Pantex and reinforces the diverse workplace culture CNS offers. Now included in the questions is one related to a CNS performance element (communications, teamwork, problem‑solving, accountability, interpersonal, technical competence, or leadership). All views and opinions are the employee’s own and do not necessarily reflect those of CNS.

In her role, Liz B. sees firsthand the difference her Pantex colleagues make through their attitude and dedication.

“My favorite part of my work environment is the people,” she explained. “We have great people in our organization who work hard, get their jobs done daily, and can laugh and joke while doing that.”

Being able to laugh and have fun helps keep Liz grounded as she manages tasks that range from mundane meetings and room scheduling to the vital, such as document preparation and managing organizational changes. Through the flurry of daily activity, having encouraging, dedicated, and hardworking people around her, Liz said, creates a more inviting work environment that makes everyone more productive.

“It’s nice to want to come to work every day and be around great people—because when people are happy, they work harder and you can see the mission being accomplished.”

What Liz may sometimes forget, though, is the profound degree to which she contributes to the positive environment she, too, enjoys.

“She follows through on every detail, and is a great asset to her organization.”

That’s how one colleague viewed her, and he wasn’t alone. Liz’s supervisor, Monty B., called her a “perfect fit” for his team.

“She is very proactive about reaching out to her mentors to learn the multitude of business systems it takes to run the office, and then is very willing to share her knowledge with others in the team,” he explained. “Liz is always willing to help others, and her contagious, positive attitude is greatly appreciated by those who work with her every day.”

For her part, Liz sees herself as just modeling for others the kind of behavior she would want in their place.

“I think my greatest strength is [my] willingness to help,” she said, also stressing the importance of putting pride aside when outside assistance is warranted. “Don’t be afraid to ask questions or for help,” Liz continued. “Be your own advocate because there are plenty of good people out here willing to help you learn.”

A collaborative spirit and a commitment to continued learning—these are hallmarks of employee excellence and, as Monty pointed out, the outcome of this approach often enriches not only individual employees, but the entire organization as well.

“Liz has a talent for coming up with better ways to accomplish the work, so she is a great sounding board for ideas,” he said. “Pantex is very fortunate to have someone of Liz’s character and competence help us with the incredible mission we have.”

For much of her life, that incredible mission went on completely outside of Liz’s attention.

“I have lived … my entire life close to the Pantex plant and had no real idea how this place helped protect our country until coming to work out here. I have a new respect for what this place does for our entire country.”

Perhaps she was too busy with her previous career as a nurse over an 11-year span which saw her provide vital services to those in need, a facet of her professional life that has not changed.

“I enjoyed working as a nurse, and I enjoy my job here at Pantex now. I just like helping people and knowing that what I do makes a difference.”

Make a difference?

Indeed, she does.

Everyone offers value to our tasks. Why must we be open to learning and hearing from others?
No one is right all the time. No one is perfect, and there is always someone out there who has more knowledge who we can learn from. We have to be humble enough to ask, pay attention when we are learning something new, and be a good steward by passing the information along.

How has teamwork allowed you to grow as an employee?
I am very independent, but working here has shown me that it is OK to ask for help when I need it, and that I can rely on my teammates to help so that I don’t become overwhelmed.

What characteristics define a good leader to you?
A good leader is someone who can inspire people to work hard for them and get the best out of people without even having to try hard. They lead by example, setting goals and expectations, hold people accountable while still understanding and realizing that we are all humans who sometimes make mistakes. A good leader will never ask someone to do something they themselves wouldn’t be willing to do.

What is your top bucket list item, and why?
I have a long bucket list, but one of the things at the top would have to be going to Alaska and going fishing for king salmon. I love anything outdoors, and seeing Alaska would be amazing to me.

In your view, what about Pantex makes it a unique community?
One surprise to me is how many different backgrounds make up the people of Pantex. The people who work here are from all over the country, and it makes us diverse and unique, and it increases the strengths of Pantex as a whole.